Launch Tomorrow

Landing Pages for your Lean Startup

  • About
  • Members
  • Blog
  • Services

Introducing the Align Remotely podcast

July 31, 2020 by Luke Szyrmer 2 Comments

I’m excited to share that I’m finally launching a podcast, after a few almost successful attempts in the past.

Filed Under: alignment, metrics

Why the silo megaphone effect undercuts your ability to align

July 10, 2020 by Luke Szyrmer Leave a Comment

The biggest challenge I’ve had with building alignment as a team leader was the “silo megaphone effect”. In the past, I’ve attended a number of surreal stakeholder meetings attended by:

  • head of product
  • head of delivery
  • a technical person
  • a head of QA
  • or possibly other managers.

Each participant makes statements that–on their own–made absolute sense. For example, the QA person argued for keeping a certain standard in terms of quality. The delivery person wanted to bring in the date as much as possible. The product person wanted to throw in as much scope as possible to make it easier to sell the product. I understood what they were saying. I could fully understand why they were saying what they were. They genuinely believed they were arguing for the overall benefit of the company, as a whole.

Nevertheless, if you juxtaposed what one manager was saying against the other, it was less than clear what the overall priority was. And this is exactly what I call the silo megaphone effect.

Filed Under: alignment Tagged With: silo, silo megaphone effect

Why addressing errors effectively lies at the heart of team performance

July 2, 2020 by Luke Szyrmer Leave a Comment

No one wakes up in the morning excited to go to work and look ignorant, incompetent, or disruptive. While it’s not true of everyone, I think it’s fair to say that anyone who gets a job wants to be there and usually wants to do well–for the purpose of self-respect. Look at how elated most people are when they accept a job after getting an offer. It’s when they enter into the “systems” at a particular company, that everything usually takes a left turn.

Modern Times (1936) trailer: capturing the essence of managing

In established companies, it’s sadly common for employees to be habituated in a context of fear of failure. Especially if there is a lot of pressure from management to perform at a high level. There are ambitious goals, often coupled with a lack of clarity on how they will be achieved. In practice, employees focus on looking busy (however that is defined). They end up fearing failure, of not living up to expectations.

As a manager, there is a fine line to draw here. You don’t want to set the bar too low and cause everyone to just slack off. The starting point here is one of psychological safety; according to the research, this is one of the main factors driving high performance in teams. In particular, how you handle errors, failures, or surprises in a way that keeps the team accountable while enabling them to believe that they will be listened to–if they speak up.

Common error types

According to Amy Edmondson in The Fearless Organization, there are 3 different types of errors which happen professionally, and their meaning is largely driven by context:

  1. mechanical errors in a highly repeated process that just need to be minimized in frequency: this is what Modern Times parodied
  2. interaction errors which result from highly complicated relationships, especially in a larger company
  3. thwarted expectations around a goal in the context of experimentation, often a surprising result of an experiment

A large part of the challenge of large companies is that they treat all errors as if they were all #1 by default. This approach may be tied to political gamesmanship. But not everything is just a deviation from a standard (regardless of who actually decides and imposes that standard). Especially in knowledge work like software, where completing something requires you to learn something you don’t know up front. Edmondson quips, “For knowledge work to flourish, the workplace must be one where people feel able to share their knowledge!”

I don’t know who dropped this in Leeds city centre but I feel their disappointment.

Filed Under: alignment, assumptions, metrics Tagged With: digital taylorism, output, principles, process risk, throughput

Why department boundaries matter so much when aligning

June 19, 2020 by Luke Szyrmer Leave a Comment

Mind the (alignment) gap

June 5, 2020 by Luke Szyrmer Leave a Comment

Here are a couple of troubleshooting questions to start thinking about how aligned you are in the current remote working environment:

Filed Under: alignment Tagged With: covid, planning, work time

By Role

  • Startup Founder
  • Software Manager
  • Remote Leader
  • Innovation Executive
  • You Like?

    Search

    Key Topics

  • Faster time to market
  • Early-stage Growth and Marketing
  • Product-Message-Market Fit
  • Experiments and Minimum viable products
  • Metrics
  • About Luke

    Luke Szyrmer is an innovation and remote work expert. He’s the bestselling author of #1 bestseller Launch Tomorrow. He mentors early stage tech founders and innovators in established companies. Read More…

    Topics

    • agile
    • alignment
    • assumptions
    • case study
    • communication
    • conversion rate
    • delay
    • Estimation
    • experiments
    • extreme product launch
    • find people
    • funding
    • Growth
    • inner game
    • innovation
    • landing page
    • landing page MVP
    • manage risks
    • marketing
    • metrics
    • minimum viable product
    • modelling
    • modularity
    • personal
    • Pitch
    • podcasts
    • priorities
    • proof
    • release planning
    • Risk
    • software
    • startup
    • stories
    • time management
    • tools for founders
    • uncategorized
    • unknown unknowns
    • velocity
    • vizualization

    Tags

    agile funding automated testing bottleneck case study conway's law covid customer development digital taylorism existential risk extreme product launch faster time to market growth headlines identifying needs landing page mvp launch lean lean startup managing priorities market risk minimum viable product modularity numbers options output paypal planning principles prioritization problem to solve process risk product market fit real options split testing startup story systemic test driven development testing time management tool underlier value hypothesis value proposition work time

    Copyright © 2022 · Log in · Privacy policy · Cookie policy · Terms & conditions