There are many ways to prototype the customer experience beyond the business model canvas. Find out more about how you can do this for your business.

Even though high growth requires you to adapt, how do you balance that with planning ahead? Here’s how I learned about the sweet spot.

It’s easy to get caught up in exciting visions of innovation that will happen at your company. But the first step is knowing how people respond to change.

Digital work is hard to quantify. Here’s what I’ve picked up through the years, when agreeing to project, product, and delivery metrics for software teams.

Velocity this. Velocity that. Ultimately, if you want a quantiative early warning system, you need to have good metrics. And know how to use them.

Fix this _one_ thing, when you feel constantly weighed down by scheduling pressures and the passing of time

Use metrics to help everyone aim for self-accountability, while ensuring consistently high yet achieveable output levels.